Casi d'uso
Good conversations. Real work done.
From a customer’s first question to your team’s everyday tasks, find the right starting point.
What will your AI handle first?
Support your customers, grow your sales, or give your team a helping hand. Start with one job and build from there.
Customer support
Give helpful answers without making customers wait for your next working day.
- Answer FAQs in 50+ languages
- Explain services, prices and policies
- Hand complex requests to your team
Sales & lead capture
Turn a first question into a useful conversation with a potential customer.
- Answer product and service questions
- Collect needs, budget and contact details
- Pass qualified enquiries to your team
Bookings & reception
Keep your front desk moving while you focus on the people in front of you.
- Answer enquiries around the clock
- Check availability and book a slot
- Keep the details in one shared inbox
HR & employee support
Give employees a place to ask about onboarding, company policies and everyday HR questions.
- Explain your approved HR policies
- Guide new starters through onboarding
- Direct personal matters to your HR team
Orders & commerce
Help customers choose what they need and collect the details to place an order.
- Answer menu and catalogue questions
- Capture order and delivery details
- Escalate changes and special requests
Internal knowledge & IT
Help your team find approved answers and follow your everyday processes.
- Answer questions from your team guides
- Explain standard troubleshooting steps
- Route access requests to the right person
Explore specific workflows
Take a closer look at the channels, conversations and everyday tasks your AI can help with.
Help employees understand your approved policies and onboarding steps. We work with you to scope a separate internal assistant and a clear handoff to HR.
Turn your approved team guides into a conversational starting point. Help colleagues understand a process or find the right person without searching through scattered documents.
No more ringing out while you are with a customer. Your AI receptionist picks up, answers from your own information, books the appointment and tells you when a person is needed.
A basic auto reply says “we will reply soon”. Your AI receptionist replies with the actual answer, books the appointment and brings you in only when needed.
Your customers already chat on WhatsApp. Let them book there. The AI checks your hours and free slots, confirms the time and puts it in your calendar.
Most enquiries do not arrive at 9 am. Your AI receptionist answers at night, on weekends and on holidays, and leaves you a tidy list in the morning.
“Price?” “Do you have this in stock?” “Are you free Saturday?” Your Instagram inbox is full of buying questions. Let your AI receptionist answer them straight away.
Visitors have questions but will not fill in a form. A chat bubble on your site answers them instantly, books the appointment and collects the lead.
If your customers use Telegram, meet them there. Your AI receptionist answers, takes orders and books appointments, and your team sees everything in one inbox.
The best way to recover a missed call is to not miss it. Your AI receptionist picks up, helps the caller and follows up in chat when the channel allows.
Your customers do not all speak the same language, and neither does your team. Your AI receptionist replies in the language each customer uses.
Not every enquiry is a good lead. Your AI receptionist asks the right questions in chat, captures the details and tells you who is ready to talk.
In many markets, people talk instead of type. Your AI receptionist listens to voice notes, understands what was asked and replies with the answer.
Stop switching between apps. Every customer conversation lands in one inbox, handled by the AI first and by your team when it matters.
Many customers would rather tap the call icon in a WhatsApp chat than dial a number. Your AI receptionist answers that call, talks to them in their language and books what they need.
Traditional answering services read a script and take a message. Your AI receptionist knows your prices and hours, answers the question and books the job, then tells you what happened.
Voicemail asks customers to do the work and wait. Your AI receptionist answers on the first ring, helps right away and sends you a short summary instead of a recording to replay.
In Dubai, one morning of enquiries can arrive in Arabic, Urdu, Hindi and English. Your AI receptionist replies in whichever language the customer chose, without a language menu.
At 8pm nobody has a free hand for the phone. Your AI receptionist shares the menu, takes the order, collects the address and passes a clean summary to your kitchen.
Portal and ad leads go cold within minutes. Your AI receptionist replies at once, asks the questions an agent would ask and puts qualified viewings in the diary.
A chatbot that never lets go of the conversation frustrates customers. Your AI receptionist knows when to step aside, tells your team why and lets you hand the chat back when you are done.
You paid for the click. When the ad opens a chat at 11pm, your AI receptionist replies right away, asks the right questions and books the appointment or call.
Customers in the UAE message first and expect a reply in minutes. LeadCeleris is built in Dubai to answer on WhatsApp, calls and Instagram, in the language each customer uses.
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