An AI receptionist that switches between Arabic, Urdu and English
In Dubai, one morning of enquiries can arrive in Arabic, Urdu, Hindi and English. Your AI receptionist replies in whichever language the customer chose, without a language menu.
How it works
- 1
Build it from your own content
Paste your website in any language. The receptionist learns your services and prices once and can answer in any supported language.
- 2
Test it the way customers write
Try Arabic script, Urdu script, Roman Urdu (Urdu typed in English letters) and mixed messages. Fix anything that sounds off in plain words.
- 3
Set your preferences
Choose a default language and tone, and decide how formal it should be. It still follows the customer’s lead.
- 4
Review and refine
Read real conversations in the inbox. Your own team can correct wording, names and local terms so it keeps getting better.
Why it works
Replies in the customer’s language
Arabic, Urdu, Roman Urdu, Hindi and English, plus 50+ other supported languages, without a language menu.
Handles mixed-language chats
People switch between languages mid-conversation. The receptionist follows along instead of getting stuck.
Sounds local, not translated
Add the names, areas and terms your customers actually use, in Arabic or English, so answers match how people talk.
Your team can follow along
Read each conversation in the inbox and step in at any point, even if you speak only some of the languages.
Great for
Domande frequenti
Does it really understand Roman Urdu?
Yes, Roman Urdu is among the supported languages. As with any language, test it with the kind of messages your customers send and adjust the wording to suit your business.
Do I have to choose one language?
No. It answers in the language the customer writes in. You can set a default for first replies and for situations where it is unclear.
Can it speak these languages on phone calls?
Chat language coverage is 50+ languages. Voice coverage is best confirmed during your test calls, so try the languages your callers use before going live.
Will it translate my prices and menu?
It answers from your own information, translating on the fly. Check the key answers in your main languages and correct anything you want phrased differently.
More ways to use it
Customers in the UAE message first and expect a reply in minutes. LeadCeleris is built in Dubai to answer on WhatsApp, calls and Instagram, in the language each customer uses.
A basic auto reply says “we will reply soon”. Your AI receptionist replies with the actual answer, books the appointment and brings you in only when needed.
Your customers do not all speak the same language, and neither does your team. Your AI receptionist replies in the language each customer uses.
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