One shared inbox for every customer channel

Stop switching between apps. Every customer conversation lands in one inbox, handled by the AI first and by your team when it matters.

Messages are scattered across WhatsApp on someone’s phone, Instagram on another, and the odd voicemail. Nobody knows who replied to whom, and customers get missed or answered twice.

ابدأ مجانًا

Your business

AI receptionist · online

Today

I was charged twice for my last booking.10:02

I am sorry about that. I am the AI assistant, and I cannot change payments myself. I am alerting a team member now.10:03

OK, please be quick.10:04

Understood. Could you share the booking name and date so the team has everything ready?10:05

Sara Ahmed, 3rd of March.10:06

Thank you, Sara. I have passed this to the team and they will reply here as soon as possible.10:07

How it works

1
Connect your channels
WhatsApp, Telegram, Instagram, Facebook Messenger, website chat and, on Pro, phone calls.
2
The AI handles the first reply
Common questions and bookings are dealt with before your team needs to step in.
3
Get alerts for what needs a human
In-app alerts, plus WhatsApp and email alerts if you switch them on.
4
Take over, then hand back
Join any chat, reply yourself, and give it back to the AI when you are done.

Why it works

Nothing falls through the cracks

Every message and call is in one place, with the full history.

Your whole team sees the same thing

No more asking “did anyone reply to this?”

Human help when it counts

Complaints, emergencies, refunds and requests for a person are flagged for your team.

Mobile-friendly

Built for owners who run their business from a phone.

Great for

Dental clinics Book patients, answer price and hours questions, flag dental emergencies.Salons and spas Fill your chairs and treatment rooms from WhatsApp and Instagram.Real estate Qualify buyers and renters, then book viewings automatically.Home services Catch every job request, plumbing to AC repair, even when you are on site.Hotels and holiday homes Answer guest questions and capture booking requests in any language.

الأسئلة الشائعة

How many team members can use the inbox?

Team seats depend on your plan. Check the pricing page for what each plan includes.

Can I stop the AI from replying to a chat?

Yes. Take over any conversation and the AI steps back until you hand it back.

Which channels go into the inbox?

WhatsApp, Telegram, Instagram, Facebook Messenger, website chat and phone calls (Pro). Botim is available on request.

Does it work on my phone?

Yes. LeadCeleris is built for non-technical owners, and most users are on mobile.

More ways to use it

WhatsApp call AI agent

Many customers would rather tap the call icon in a WhatsApp chat than dial a number. Your AI receptionist answers that call, talks to them in their language and books what they need.

AI phone receptionist

No more ringing out while you are with a customer. Your AI receptionist picks up, answers from your own information, books the appointment and tells you when a person is needed.

WhatsApp auto reply

A basic auto reply says “we will reply soon”. Your AI receptionist replies with the actual answer, books the appointment and brings you in only when needed.

← All use cases