Take restaurant orders and bookings on WhatsApp, even in the rush

At 8pm nobody has a free hand for the phone. Your AI receptionist shares the menu, takes the order, collects the address and passes a clean summary to your kitchen.

Dinner service is when customers message the most and when you can least reply. Orders get typed out across voice notes and half-sentences, mistakes creep in, and every “what is in the mixed grill?” question takes a person away from the pass.

ابدأ مجانًا

Your business

AI receptionist · online

Today

Hi, can I order a mixed grill for two and a hummus to Marina?10:02

Hello, I am the AI assistant for the restaurant. Yes, we deliver to Dubai Marina. Mixed grill for two and one hummus. Any dietary notes?10:03

No pork, and no garlic on the hummus please.10:04

Noted: no garlic on the hummus. Our grills contain no pork. What is the building and apartment number?10:05

Marina Tower, apartment 1204.10:06

Thank you. Order summary: mixed grill for two, hummus without garlic, delivered to Marina Tower 1204. I am sending it to the team to confirm the total and timing.10:07

How it works

1
Load your menu and rules
Paste your website or menu page. Add delivery areas, minimum order, opening hours and allergen notes so the answers are yours, not generic.
2
Decide how orders reach you
Orders land in your inbox as a clear summary with items, notes, address and contact details, and you can alert the right person on your team.
3
Connect WhatsApp
Scan the QR code to test on your own number, then move to the official WhatsApp Business connection for real customers.
4
Confirm and fulfil
Your team confirms the order and total as you normally do. The AI collects the details so nobody retypes them.

Why it works

Fewer interruptions in service

Menu, halal, vegetarian, opening-hours and delivery-area questions are answered without pulling staff off the line.

Cleaner orders

Items, quantities, notes and the address are collected step by step and read back to the customer to confirm.

Table bookings in the same chat

Guests can book for a date, time and party size without waiting for a call back.

Allergies go to a person

Allergy and complaint messages are flagged to your team rather than answered with a guess.

Great for

Restaurants Take table bookings and orders in chat, even during the dinner rush.Hotels and holiday homes Answer guest questions and capture booking requests in any language.Online stores Answer product, shipping and returns questions, and take orders in chat.Events and photography Capture dates, budgets and briefs, and book consultations.

الأسئلة الشائعة

Does it take payment?

The receptionist collects the order details and passes them to your team. Payment follows however you take it today, for example cash on delivery or a payment link you send.

Can it read my menu and prices?

It learns from your website and the services or menu items you add, and answers from those. If an item or price is missing, it tells the customer it will check with the team.

What about allergies?

Allergy and medical-style questions are flagged to your team. We recommend adding a rule that anything about allergies is always confirmed by a person.

Can it also answer the restaurant’s phone?

Yes, on the Pro plan. Live phone numbers are set up with our team, and you can test voice in your browser first.

More ways to use it

WhatsApp auto reply

A basic auto reply says “we will reply soon”. Your AI receptionist replies with the actual answer, books the appointment and brings you in only when needed.

Instagram DM auto reply

“Price?” “Do you have this in stock?” “Are you free Saturday?” Your Instagram inbox is full of buying questions. Let your AI receptionist answer them straight away.

AI phone receptionist

No more ringing out while you are with a customer. Your AI receptionist picks up, answers from your own information, books the appointment and tells you when a person is needed.

← All use cases