LeadCeleris is an AI WhatsApp sales inbox. It learns your business, replies to customers, qualifies leads, takes orders, books meetings, and escalates the right conversations to your team.

Is there a free plan?

Yes. Free includes 50 AI chats per month, 2 team members, 1 active channel, and 2 connected integrations with no credit card required. Paid plans increase chats, team members, channels, and integration capacity.

How is LeadCeleris different from Wati, respond.io, AiSensy, or Interakt?

LeadCeleris includes its core AI sales workflow on an ongoing free plan: guided training, AI conversations, lead scoring, a shared inbox, orders, bookings, and human handoff. Several alternatives reserve AI agents or advanced workflows for higher plans or separate add-ons.

How does onboarding work?

Create an account, select ecommerce, services, or local retail, add your website or upload documents, review what the AI learned, choose your capabilities, and connect WhatsApp. Most businesses can finish setup in less than five minutes.

Does LeadCeleris support Urdu?

Yes. LeadCeleris supports English, Urdu, and Roman Urdu. The AI can detect and mirror the language used by each customer.

What channels does LeadCeleris support?

WhatsApp and Instagram DMs are available today on every plan. Free supports 1 active channel, Starter 2, Basic 4, Pro 10, and Growth 20. Web chat and additional channels remain labeled Coming soon until they are available.

Does LeadCeleris integrate with Shopify and Cal.com?

Yes. Shopify and Cal.com are available on every plan. Free and Starter can connect 2 integrations; Basic, Pro, and Growth include unlimited integrations.

What counts as an AI chat?

Plan usage is measured by AI replies. Each AI reply consumes one chat from the organization monthly allowance; messages handled entirely by a human do not use an AI reply.

How does WhatsApp connection work?

Start quickly by linking an existing WhatsApp Business app with a QR scan. Higher-volume deployments can use the official WhatsApp Business Platform for larger messaging limits and a more durable business connection.

Can I try before signing up?

Yes. Sign up for the free plan with no credit card required. You get 50 AI chats per month and the core AI sales workflow. You can also book a personalized product walkthrough.

Does LeadCeleris have a developer platform?

REST API access and signed webhooks are available today. A broader developer platform for custom integrations and multi-step workflow development is coming soon and can be prioritized through feature voting.

Troubleshooting AI responses — LeadCeleris Support

Step 1

AI isn't responding

Check these three items first — they solve most cases:

AI toggle is ON in Dashboard → Channel settings
WhatsApp or Instagram integration shows Active status
Knowledge base has at least one product or FAQ entry

Step 2

Wrong or outdated answers

Update your knowledge base and re-scan your website. Remove discontinued products and refresh hero SKUs after sales or catalog changes.

Step 3

When to take over manually

Pause AI on any thread from the inbox and reply yourself. Resume AI when the conversation is resolved. Set escalation rules for refunds, complaints, and VIP buyers.

AI isn't responding

Wrong or outdated answers

When to take over manually

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