01
Step 1
Scan your website
In Dashboard → Knowledge Base, paste your store or business URL. LeadCeleris crawls public pages and extracts products, FAQs, and contact info.
Re-scan after major catalog updates so the AI stays current.
02
Step 2
Add manual content
Upload PDFs, paste policy text, or add product cards one by one. Use clear titles so the AI can match customer questions to the right answer.
- Shipping and return policies
- Price lists and seasonal promos
- Store hours and location
- COD and payment options
03
Step 3
Test before going live
Use the built-in chat simulator in Dashboard → AI Settings to ask common customer questions. Adjust tone and escalation rules until replies sound like your brand.