Customers send voice notes. Your receptionist understands them.

In many markets, people talk instead of type. Your AI receptionist listens to voice notes, understands what was asked and replies with the answer.

Voice notes are quick for customers and slow for you. You cannot always listen, especially in a noisy shop or while you are with a client, so messages wait and customers get impatient.

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Your business

AI receptionist · online

Today

[Voice note, 0:12] Hi, I want to book a table for six people on Friday evening.10:02

Hi, I am the AI assistant. I heard you would like a table for six on Friday evening. What time would you prefer?10:03

[Voice note, 0:05] Around eight.10:04

Friday at 20:00 for six people is available. May I have a name for the booking?10:05

Rashid.10:06

Booked, Rashid. Friday at 20:00, table for six. See you then.10:07

How it works

1
Customer sends a voice note
On WhatsApp or another chat channel, in their own language.
2
The AI listens
It understands the message, even when it is in Arabic, Urdu, Hindi or another supported language.
3
It answers the question
Prices, hours, bookings and orders are handled the same as with typed messages.
4
You can read it too
Your team can follow the conversation in the inbox and take over whenever needed.

Why it works

No more unanswered voice notes

Customers get a reply even when nobody has time to listen.

Meets customers where they are

People who prefer speaking get the same service as those who type.

Works across languages

Customers can speak in the language they are most comfortable in.

Same rules as chat

Booking, orders and alerts to your team all work the same way.

Great for

Barbershops Walk-in rush? Let AI handle bookings while you cut.Real estate Qualify buyers and renters, then book viewings automatically.Restaurants Take table bookings and orders in chat, even during the dinner rush.Home services Catch every job request, plumbing to AC repair, even when you are on site.

Frequently asked questions

Does it reply with voice notes?

It listens to voice notes and replies in text. Spoken replies on live calls are available on the Pro plan with phone calls.

What if the audio is unclear?

The AI asks the customer to repeat or type the key detail, and alerts your team if it cannot resolve it.

Which languages work?

50+ languages, including Arabic, Urdu, Hindi, Spanish and Turkish. Try your customers’ languages in a test chat.

Is there an extra cost?

Voice notes are handled as part of the conversation. Check the pricing page for plan details.

More ways to use it

WhatsApp auto reply

A basic auto reply says “we will reply soon”. Your AI receptionist replies with the actual answer, books the appointment and brings you in only when needed.

After-hours answering

Most enquiries do not arrive at 9 am. Your AI receptionist answers at night, on weekends and on holidays, and leaves you a tidy list in the morning.

Arabic, Urdu and English AI receptionist

In Dubai, one morning of enquiries can arrive in Arabic, Urdu, Hindi and English. Your AI receptionist replies in whichever language the customer chose, without a language menu.

← All use cases