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LeadCeleris
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Automation

Lead scoring and qualification

Tag leads as hot, warm, or cold automatically while they chat — know who to call first.

5 min read

01

How lead scoring works

LeadCeleris scores conversations based on buying signals: budget mentions, urgency, product questions, and visit or booking intent.

Hot leads get flagged in your inbox and can trigger notifications to your team.

02

Set custom qualification rules

Dashboard → AI Settings → Qualification. Add criteria like minimum order value, service area, or required answers before marking a lead hot.

  • Ecommerce: cart value, COD vs prepaid, delivery city
  • Services: appointment type, budget range, timeline
  • Local stores: visit intent, product in stock questions
03

Work leads from the inbox

Filter by Hot, Warm, or Cold. Take over any thread, add notes, and assign to team members. Resume AI when the human follow-up is done.